Privacy Policy

Last Updated: 09.03.2026

Welcome to Ateliê Soleil. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

1. Information We Collect

When you interact with our website, we may collect the following types of information:

Contact Form Information: Name, email address, message, and phone number (if provided).
Order Form Information: Name, email address, selected product options/customizations, additional comments, and product reference information submitted through the Make an order form.
Security Verification Information (Cloudflare Turnstile): When you submit contact or order forms, a verification token and related technical metadata (such as IP address and browser/device signals) may be processed to distinguish legitimate users from bots and abusive automated traffic.
Automatically Collected Information: We use analytics tools to monitor website performance and understand user behavior. This may include collecting your IP address, browser type, device information, and browsing patterns on our site through cookies or similar tracking technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your inquiries, questions, and requests submitted via the contact form.
To process and follow up on order requests submitted via product pages.
To prevent spam, abuse, and fraudulent submissions through automated security verification.
To analyze website traffic and user behavior in order to improve our website’s functionality, design, and user experience.
To maintain the security and integrity of our website.

We value your privacy and do not sell, rent, or trade your personal information to third parties.

We may share limited data with trusted service providers only when necessary to operate our website and communications, including email delivery providers and anti-bot/security providers (for example, to receive contact and order form submissions and to verify requests via Cloudflare Turnstile).

We may also share anonymized, aggregated data with analytics providers solely for the purpose of monitoring website performance.

4. Future E-Commerce Features

Please note that Ateliê Soleil plans to implement an online store with an integrated payment system in the future. When this feature is launched, this Privacy Policy will be updated to reflect the collection and processing of payment details, billing addresses, and shipping information.

5. Your Rights

Depending on your location (such as under the Swiss Federal Act on Data Protection or European GDPR), you may have the right to access, correct, or request the deletion of your personal data. If you wish to exercise these rights, please contact us using the information below.

6. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us via our website’s Contact Form or by email at contact@ateliesoleil.com.
For order-specific matters, you may also contact orders@ateliesoleil.com.